The prospect is frozen
They didn't pick up, the cycle starts.
Automations
A frozen prospect,Ubic puts it back in the list.
When a prospect is frozen, Ubic sets it aside and puts it back in the calling list after a delay you define.
Before going back in the list
Two days apart, then the prospect becomes callable again.
Still unreachable
The prospect enters the next phase.
More distance
Seven days before the next call attempt.
Loop or exit
Loop on the last phase, exit with a status, or switch to SMS or voicemail.
Three stepsAnd the cycle runs
Pick the list
You enable progressive pausing on a list. A list follows one cycle at a time.
Set the phases
Each phase is a delay in days. On every new freeze, Ubic moves to the next phase and spaces out the callback.
Define the end
At the end of the cycle, you choose: loop on the last phase, exit the prospect with a status, or switch to another channel like SMS or voicemail.
How progressive pausing works
One cadence per list
Hot list, cold list, key accounts: each list has its own delays. You set the rhythm per list.
Delays that stretch
Short delay on the first freeze. On every new freeze, Ubic moves to the next phase and waits longer.
The cycle visible everywhere
On the record, an indicator and the Activity tab show the current phase and the return date. The Dialer shows how many prospects are cycling.
Exit with a status
On exit, Ubic can apply a prospect status, synced to your CRM like a call status.
Frequently asked questions
How many numbers does Ubic call in parallel?
Ubic calls up to 3 numbers in parallel. Voicemails, fax lines and invalid numbers are filtered out automatically. As soon as someone picks up, you are connected with no silence.
Which CRMs work with Ubic?
Ubic ships 15 native integrations: HubSpot, Zoho CRM, Pipedrive, noCRM, Attio, NetHunt, Close, Salesloft, Lemlist, Gong, Modjo, Slack, User.com, Airtable and BoondManager. Sync is two-way: calls come back with their duration, recording and transcript. CSV import works too, with automatic column mapping.
How does billing work?
One plan at €200 per user per month. Quarterly at -10% (€180/month), annual at -20% (€160/month). Everything is included: parallel dialer, CRM integrations, reports, recording, transcription, automatic number rotation, and onboarding in French.
Does Ubic provide the phone numbers?
Yes. Ubic provides the numbers and monitors their deliverability. Automatic rotation of outbound numbers limits the risk of a number being flagged as spam. You never manage the phone infrastructure.
How long does it take to set up Ubic?
Setup is fast. You import your lists (CSV or CRM sync), connect your integrations and run your first call sessions. Onboarding is done with every new team. First results show within the week.