A frozen prospect, Ubic puts it back in the list.
When a prospect is frozen, Ubic sets it aside and puts it back in the calling list after a delay you define.

What happens when a prospect doesn’t pick up.
The prospect is frozen
They didn’t pick up, the cycle starts.
Before going back in the list
Two days apart, then the prospect becomes callable again.
Still unreachable
The prospect enters the next phase.
More distance
Seven days before the next call attempt. Then fourteen.
Loop or exit
Loop on the last phase, exit with a status, or switch to SMS or voicemail.
Three steps, and the cycle runs.
Pick the list
You enable progressive pausing on a list. A list follows one cycle at a time.
Set the phases
Each phase is a delay in days. On every new freeze, Ubic moves to the next phase and spaces out the callback.
Define the end
At the end of the cycle, you choose: loop on the last phase, exit the prospect with a status, or switch to another channel like SMS or voicemail.
How progressive pausing works.
One cadence per list
Hot list, cold list, key accounts: each list has its own delays. You set the rhythm per list.
Delays that stretch
Short delay on the first freeze. On every new freeze, Ubic moves to the next phase and waits longer.
The cycle visible everywhere
On the record, an indicator and the Activity tab show the current phase and the return date. The Dialer shows how many prospects are cycling.
Exit with a status
On exit, Ubic can apply a prospect status, synced to your CRM like a call status.
Frequently asked questions.
All answersHow many numbers does Ubic call in parallel?
Ubic calls up to 3 numbers in parallel. Voicemails, fax lines and invalid numbers are filtered out automatically. As soon as someone picks up, you are connected with no silence.
Which CRMs work with Ubic?
Ubic ships 24 native integrations: Salesforce, HubSpot, Zoho CRM, Pipedrive, noCRM, Attio, NetHunt, Close, User.com, BoondManager, monday CRM, Freshsales, Odoo CRM, folk, Sellsy, ActiveCampaign, Creatio, Salesloft, Lemlist, Apollo, Gong, Modjo, Slack and Airtable. Depending on the connector, Ubic imports lists and sends back supported fields, statuses, or activities. CSV import works too, with automatic column mapping.
How does billing work?
Founder is €99 excluding VAT per user per month, billed monthly: 500 calling minutes to standard landlines and mobiles in France, with unlimited call attempts within the included minutes, 400 transcribed minutes with AI summaries after calls and 200 SMS to French mobiles. Booster is €200 monthly, €180 per month billed quarterly or €160 per month billed annually, excluding VAT. Quarterly and annual terms are paid upfront. Custom pricing is also available.
Does Ubic provide the phone numbers?
Yes. Ubic provides the numbers and monitors their deliverability. Automatic rotation of outbound numbers limits the risk of a number being flagged as spam. You never manage the phone infrastructure.
How long does it take to set up Ubic?
Setup is fast. You import your lists (CSV or CRM sync), connect your integrations and run your first call sessions. Onboarding is done with every new team. First results show within the week.
Let Ubic handle frozen prospects.
15 minutes to set up a first cycle on a list.
Core app infrastructure on AWS Paris · Onboarding and support in French